More Outlook Insanity

A real gem from Outlook this morning. It’s been sending automated emails (SVN commit notices if you’re interested) from people in the office to my junk mail folder.

Marking those emails as “not junk” seemed to have no effect whatsoever, other than popping up a dialogue box which promised to move the email to my inbox (it didn’t). Subsequent emails still went to my junk mail folder.

Naively I thought I’d add the addresses of my colleagues to my “safe senders list” so that they didn’t go to the junk folder.

You’d think that’d just add the sender to my safe senders list, right? Wrong :o)

Apparently the sender is from within my organisation, so I can’t add them to my safe senders list. Instead I’ll have to spend more of my life working around Outlook’s bad design. Today it made three mistakes that got in the way of my productivity:

  1. Sending useful email (that I’ve set up rules to filter) to the junk folder
  2. Failing to mark them as not junk despite explicit commands
  3. Putting up a comedy alert message instead of adding those users to my safe senders list

I don’t mean to pick on Outlook, it’s just that I have to use it all the time, and it gets in the way so often and for such daft reasons that I feel compelled to verbalise it. I’m sure the Outlook team are nice guys.

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